Altair's Response to COVID-19

During this crisis, clients working remotely can move to Hosted HyperWorks Units or request temporary software licenses for increased productivity and security at no additional charge.

Access to an increased number of online trainings, eLearning courses, and eBooks is now available.

As COVID-19 (coronavirus) expands its global reach, the health and safety of our employees, customers, and partners is paramount for us. As such, we instituted a remote work policy for most of our people globally and have taken steps to ensure our systems are able to run optimally. Meetings, both internal and external, are held virtually, and we have curtailed all travel until the situation improves.

Altair is committed to and capable of continuing to provide the same excellent level of service and technical support to which you have become accustomed. Our team is comfortable and familiar with remote work, as it is a normal part of our culture. Below, I want to make you aware of solutions and resources available to you to help maintain your productivity.

To address issues related to your company’s remote workers, such as maxing out your corporate VPN, cost, security issues and productivity loss, you can move your existing licenses seamlessly from on-prem servers to hosted servers utilizing Altair Hosted HyperWorks Units (HHWU’s). HHWU’s are an existing Altair solution used by many Altair customers globally for several years, proven to be safe, robust and provides the following benefits:

• Enable employees to work from anywhere without overloading corporate VPN servers or drilling a hole into the firewall for license access.
• Data remains secure with prevailing security policies on the device of choice as the software is only requesting a license on a secure network channel.
• Reduce IT overhead of maintaining on-premises license servers (reduced cost of hardware) and supporting them.
• Ease of access and execution of Altair software from anywhere/everywhere, and on public cloud infrastructure.

In addition, we can provide temporary software licenses for those clients working from home without access to their enterprise Altair software solutions with no additional fees or charges.

If you would like to move your HyperWorks units from on-premises to Altair hosted servers or require temporary software licenses, please fill out the form to the right.