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Contact Altair Support

If you are unable to contact Altair support via the Altair One customer portal, you may reach out to technical support via phone or email. Use the following table as a reference to locate the support office for your region.

When contacting Altair support, specify the product and version number you are using along with a detailed description of the problem. It is beneficial for the support engineer to know what type of workstation, operating system, RAM, and graphics board you have, so include that in your communication

Location Phone Number Support Email
Australia +61 37 068 9972 anzsupport@altair.com
Brazil +55 114 632 4752 br-support@altair.com
Canada +1 437 826 7228 support@altairengineering.ca
China +86 216 146 9080 support@altair.com.cn
France +33 1 41 33 09 92 francesupport@altair.com
Germany +49 7031 309 9519 hwsupport@altair.de
Greece eesupport@altair.com
India +91 806 629 4500 support@india.altair.com
Israel israelsupport@altair.com
Italy support@altairengineering.it
Japan +81 (0)3 4571 1454 jp-support@altair.com
Malaysia +60 39 212 1216 aseansupport@altair.com
Mexico +52 557 005 7890 mx-support@altair.com
South Africa +27 21 140 4668 support@altair.co.za
South Korea +82 26 105 2473 support@altair.co.kr
Spain +34 91 330 5261 support-spain@altair.com
Sweden +46 46 460 28 28 support@altair.se
United Kingdom +44 204 519 4195 support@uk.altair.com
United States +1 248 614 2425 hwsupport@altair.com