Contact Altair Support
If you are unable to contact Altair support via the Altair One customer portal, you may reach out to technical support via phone or email. Use the following table as a reference to locate the support office for your region.
When contacting Altair support, specify the product and version number you are using along with a detailed description of the problem. It is beneficial for the support engineer to know what type of workstation, operating system, RAM, and graphics board you have, so include that in your communication
Location | Phone Number | Support Email |
---|---|---|
Australia | +61 37 068 9972 | anzsupport@altair.com |
Brazil | +55 114 632 4752 | br-support@altair.com |
Canada | +1 437 826 7228 | support@altairengineering.ca |
China | +86 216 146 9080 | support@altair.com.cn |
France | +33 1 41 33 09 92 | francesupport@altair.com |
Germany | +49 7031 309 9519 | hwsupport@altair.de |
Greece | eesupport@altair.com | |
India | +91 806 629 4500 | support@india.altair.com |
Israel | israelsupport@altair.com | |
Italy | support@altairengineering.it | |
Japan | +81 (0)3 4571 1454 | jp-support@altair.com |
Malaysia | +60 39 212 1216 | aseansupport@altair.com |
Mexico | +52 557 005 7890 | mx-support@altair.com |
South Africa | +27 21 140 4668 | support@altair.co.za |
South Korea | +82 26 105 2473 | support@altair.co.kr |
Spain | +34 91 330 5261 | support-spain@altair.com |
Sweden | +46 46 460 28 28 | support@altair.se |
United Kingdom | +44 204 519 4195 | support@uk.altair.com |
United States | +1 248 614 2425 | hwsupport@altair.com |